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eCommerce Business management

Dedicated Customer Service Representative with almost 4 years of experience providing outstanding customer support services. I have developed and used my skills: including fast-typing, good telephone etiquette, good listening skills, strong verbal and written communication skills, problem solving, multitasking, information gathering while working in fast-paced environment. I am proficient in Google Docs, Microsoft Office, Kayako, Jira, Telegence, Limelight, Rhino Support, Live Chat Inc, Zendesk, Freshdesk, Desk, Magento, SnapEngage, Volusion and Shopify.

Skills & Expertise

Business ManagementCommunication SkillsCustomer ServiceEcommerceGoogle DocsMagentoManagementMicrosoftMicrosoft OfficeShopify DeveloperTypingVolusionZendesk

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