I am experienced in Customer Service for 9 years, 1 year for handling escalations and 3 years for Leadership. I have tried Claims processing, Email Writing, Customer Service, Financial, Tech and People Management. I have experience in developing people, coaching, planning, strategic planning and success building. I am very knowledgeable when it comes to MS Office (Word, Excel, Powerpoint) and Google Sheets, Doc and Slides. I am a problem solver, a quick thinker, a people and a positive person. I work well under pressure, under timelines and I do well with multi tasking.