I am diligent in everything I do, and learn new things easily and with enthusiasm. I am a well-rounded person who is friendly and easy to deal with, and it is very important to me that I meet goals and produce work that exceeds expectations. I offer 10 years of office experience, skills and knowledge as an Administrative Professional. I have worked virtually with great success for the past 8 years in capacity of hiring freelancer for publishing program. I am experienced in customer service and performing/managing administrative functions. I am a detail oriented person with exceptional communication and organization skills. My specialties are data entry, research, training, setting up processes and procedures, technical writing and working with reports. Other skills include presentation, word processing, working with spreadsheets/workbooks, customer service via web chats and emails.