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Extremely personableStrong moralsHonest and hardworkingOn time and on budget WORK EXPERIENCESupport.Com –January 2009 to September 2012Redwood City, Ca (telecommute)Solutions EngineerProvide remote end user support and general network and PC support on behalf of AVG, AOL, Staples, Tiger Direct, Symantec, Office Depot, Norton, Comcast, and OfficeMax using SupportSoft’s proprietary remote servicing system.Santa Barbara Computer Works - (Owner) 2002-2009Santa Barbara, CaliforniaOwnerComplete network, hardware, and software support to many local businesses (Windows98, Windows ME, windows 2000, Windows SBS, Windows Server 2003, XP, VISTA) and laptop anddesktop support to more than 4,000 clients. The Rehabilitation Institute at Santa Barbara - 1985-2002Santa Barbara, CaliforniaIT Technician – 1998-2002Materials Manager – 1985-1998Migrated the entire facility of 200 users from Mac to NT, and then to XP with noassisting staff. Designed, installed, and implemented t

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$18/hr Ongoing

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Extremely personableStrong moralsHonest and hardworkingOn time and on budget WORK EXPERIENCESupport.Com –January 2009 to September 2012Redwood City, Ca (telecommute)Solutions EngineerProvide remote end user support and general network and PC support on behalf of AVG, AOL, Staples, Tiger Direct, Symantec, Office Depot, Norton, Comcast, and OfficeMax using SupportSoft’s proprietary remote servicing system.Santa Barbara Computer Works - (Owner) 2002-2009Santa Barbara, CaliforniaOwnerComplete network, hardware, and software support to many local businesses (Windows98, Windows ME, windows 2000, Windows SBS, Windows Server 2003, XP, VISTA) and laptop anddesktop support to more than 4,000 clients. The Rehabilitation Institute at Santa Barbara - 1985-2002Santa Barbara, CaliforniaIT Technician – 1998-2002Materials Manager – 1985-1998Migrated the entire facility of 200 users from Mac to NT, and then to XP with noassisting staff. Designed, installed, and implemented t

Skills & Expertise

DesignDesktop SupportMicrosoftMusicMusic CompositionQuickBooksSecuritySoftware DesignVistaWebsite DesignWindowsWindows 2000Windows MeWindows ServerWireless

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