I have 4 years of experience in Customer Service assisting U.S. clients. I was trained at a top BPO center in the Philippines specializing in Customer Service and served as one of the Top Performers. I can provide excellent phone support to clients with accurate information and will do everything I can to the satisfaction of the clients. Communication is my passion and I strongly believe that understanding customers' need achieves customer satisfaction. Throughout the years of my experience as Customer Care Representative, I developed skills that are close to my personality, and I consider essential in providing satisfying customer service, such as, patience, timely response, time management, attentiveness and positive attitude. I am always willing to learn and will familiarize myself with the product or environment to provide the best support to the clients. I am a full-time freelancer and can work with any business hours.