I have extensive experience in: 1. Preparing financial statements 2. Managing and supervising tasks 3. Customer service and satisfaction 4. Monitoring the competition in the market 5. Marketing goods/services to attract business 6. Maintaining a positive, empathetic and professional attitude toward customers. 7. Responding promptly to customer inquiries. 8. Acknowledging and resolving customer complaints. 9. Processing orders, forms, applications, and requests. 10. Keeping records of customer interactions, transactions, comments and complaints. 11. Ensure customer satisfaction and provide professional customer support.