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Administrative & Secretarial

Experienced Trilingual Office Admin

Worked with Google, Apple, Amazon and Michelin.
Fluency in French, Spanish, Italian and English.
Proficiency in B2B and B2C customer service/technical support via email/phone/chat
Adept at scheduling meetings, use of iCal, Google Calendar, Outlook Calendar.
Extensive knowledge of advertising boards, forums and directories.
Strong knowledge of e-commerce websites, marketplaces (eBay, Amazon, Rakuten, Etsy) and listing procedure.
Logistics knowledge: end to end, incoterms, fulfilled by Amazon, dispatching and pick ups.
Proficiency in outbound calls, lead generation, lead nurturing.
Extensive knowledge of: iOS, OSX, Windows, Android with troubleshooting and problem solving skills.
Goal oriented, hard worker, strong ethics, can think out of the box, works in high pressure environments.

Skills & Expertise

Admin SupportAdvertisingAmazonAndroidAppointment SchedulingChat SupportCustomer ServiceEbayEmailEnglish LanguageEtsyFrench LanguageGoogle AppsGoogle CalendarItalian LanguageLibreOfficeLogisticsMicrosoft OfficeOpen OfficeOutlookSAPSpanishTechnical SupportWeb SupportZoho CRM

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