I am an expert customer service representative who have worked in the BPO industry for over ten years. I am now working as a sales representative for a healthcare equipment company. I am enthusiastic, reliable and a hardworking individual who has over 10 years' experience in giving professional, efficient and high quality service to various call center companies. I am skilled in communicating with clients over phone and email. I have experience with live chat support and voice support and am eager to learn to use any new tools that gets the job done well. I have experience taking in calls, managing agents/trainers/coaches in different account like financial, health care, telecommunications, airline reservations and sales. Being a team leader for more than seven years taught me how to be self-reliant and to be very keen to details. I am a great team player and can easily find ways to motivate myself and my co-workers. I look forward to working with you in providing excellent customer service and anything else you may need help with!