• Ability to make decisions or solve problems by using logic, identifying key facts, exploring alternatives, and proposing high-quality solutions • Highly organized and proactive; able to meet deadlines • Ensure effective Communication with the client or customer • Know strategies to deal fairly with people in often difficult situations • Ensure quality and productivity targets are met • High standard of performance through hard work, determination and dedication • Trust Customer, resolve issues in fastest way and delight the customer • Listening skills and always keep the promises • "Can Do" attitude