Friendly & Reliable Customer Support / Virtual Assistant Services
Hi, I'm Gideon — a certified customer service specialist with a passion for helping businesses grow by ensuring excellent communication with their clients.
I provide professional and prompt support services tailored to suit your business needs. Whether you need someone to handle your emails, live chat, social media responses, phone support, or administrative tasks, I’ve got you covered.
What I offer:
- Timely and empathetic email support
- Live chat assistance and customer engagement
- Inbound & outbound phone support (calm and professional tone)
- Social media DMs and comment responses
- Order tracking, refunds, follow-ups
- Basic CRM updates and support ticket management
- Clear summary reports for your records
- Knowledge base updates and FAQ structuring
- Team leadership and task coordination (if needed)
I’m adaptable, tech-savvy, and fully committed to giving your clients a smooth experience that boosts your brand reputation.
Let’s work together to create happy customers and lasting impressions.