My name is Jermaine James and I am the Founder of Quality Consulting Customer Strategies (QCCS), and we are a Call Center located in the North America Region. We offer both Inbound/Outbound Services, we also provide Email Support/ Marketing as well as Tech-Support to our various clients. Quality Consulting Customer Strategies has when combined, over ten plus (10+) call-center, email and telemarketing experience. Our agents are well trained, equipped, and are all graduates who possess different qualifications in their respectful fields. They carry themselves in a friendly and professional manner, and would project only the best image of you to your clients. Businesses today are constantly changing and here at QCCS, we understand that. If for example, your campaigns not going as planned, and doubles the capacity you require, we are willing and just to alter our position in any form to meet your “Now New Demands”. Our agents are well trained for situations like these. A few services we offer are: Inbound Business Feedback Product Survey Deal Closing Support Delivery Information Support Research and Survey Support Collections Support Competitor Updates Outbound Telemarketing Appointment Setting Payment Reminder Debt Collection Outsourcing Program Notice Follow-up Calls We are looking for a venturous and exciting partnership and I hope this proposal suits you well. I awaits a favorable response. Sincerely, Jermaine James Founder.