I worked as a Customer Service Representative for a Virgin Mobile USA Account. I am able to provide excellent service needed, given the right training and tools. I am resourceful, creative, and punctual. Moreover, I have organizational skills to multitask and work efficiently. I am able to receive calls while encoding or transcribing important information and details as needed by the customer to resolve problems and give the services they need. I am also able to speak fluent English even under pressure. I see to it that I communicate well with customers to satisfy their demands and meet their needs.