Hi! My name is Lenelyn. A. 15 years working with Business Process Outsourcing Companies (BPO) as Senior Operations Specialist. The following are some of the tasks I undertake: 1. Handles and process accounts, documents, and invoices and escalate any issues to their counterparts. Operations Specialist Skills: 1. Compliance with policies/procedures in customer service, operational procedures, transaction accuracy, and customer engagement. B. Virtual Assistant Skills: 1. Freelancing skills: Business Branding Setup and General Virtual Assistance Tasks such as Data entry, Document processing, Internet research, Email management, Calendar management, and Forms/File Management 2. Social Media Skills: Social Media Accounts Creation and Optimization (FB, Twitter, LinkedIn, Instagram), Social Media Content Planning and Creation, Scheduling and Posting Social Media Content, Organic Social Media Marketing, and Simple Website Creation, Optimization and Management and Online Writing. 3. Search Engine Optimization (SEO) Skills: SEO basics and setup, On-Page, and Off-