Articles: Author or co-author of articles for consumer and trade magazines * Ghostwriter of articles published in several trade publications * Reporter for online technology news site. Newsletters: Editor of industry newsletter for customer service managers * Editor of employee newsletter of government agency * Writer for client newsletter of management consulting company. Corporate communications: Have written and edited B2B marketing materials including web copy, brochures, press releases, white papers, presentations, marketing letters, and billing inserts. Books: Author or co-author of three books * Acquisition/developmental editor for books on domestic policy issues * Substantive editor for books on crafts. Other: Author of book-length report on medical imaging industry * Wrote concept papers and requests for proposals for major government technology and social services projects * Wrote training materials for software users and building maintenance staff * Drafted exper