• Extensive support of Break fix on Desktops, laptops, Etc.., experience includes replace computer components, including keyboards, RAM, hard drives, CPUs, motherboards and other computer parts. • Troubleshoots, analyzes and repairs computer problems such as desktop computers, laptops and various components, peripherals and devices. • Provided Client Support for JP MORGAN CHASE, GOLDMAN SACHS over 200 users • Providing customer break fix support for designated equipment, such as printers and both desktop and laptop computers. • Repaired/Upgraded laptop’s memory, hard drives, view screens and keyboards. (Dell, HP and IBM) • Support users, evaluate requirements and coordinate tasks for installation of computer hardware and software. • Troubleshoot, diagnose, and repair dell servers, broken laptops, desktops, and printers for homes and business customers. • Administers and monitors performance of LAN/WAN network using remote connection tools. • Break-fixed, repaired, serviced, and replaced parts, boards, and equipment for desktops and laptop.