• A technocrat with 10 years of experience seeking challenging contract, training or long term assignments with a technology driven organization in Fault, Performance and Asset Management Solution Architecture, Service Assurance and Delivery Management, Customer Support, Corporate Trainings and Technical Consultation. • IBM Advanced Certified Deployment Professional and external trainer on IBM Tivoli/Netcool/Smart Cloud products. • Proficient in Tivoli Suite of products like Netcool Omnibus, Impact, Universal and Vendor Specific Probes/Gateways, Netcool Operations Insight, Log Analytics, Application Diagnostics, Webtop/GUI, Impact, ITM, ISM, ITCAM, ITNM, TCR, Jazz/DASH,TBSM,TADDM,TSM ,etc