Implementation of product includes from system presentation, understanding of the user requirement and prepare the gap analysis, explain the functional knowledge to the developers and upon completion of development functional testing and user training. Handle the escalations. Full Cycle Implementation includes Customer Management, Tariff, Rate Request, Booking, Export/Import Documentation, Container Logistics, Voyage Accounting; Capital module includes all Accounting aspects. Travelling to user premises. Studying & analyzing the business process flow of each new client & configuration provides inputs for enhancements & modifications.