I have a good knowledge of daily operations, service delivery, production support, c# programming, SQL database and testing (Web, Functional and GUI etc.). such as below: 1) Process monitoring 2) sharing file via FTP 3) Generate and share reports 4) Backup activities on server 5) write basic queries 6) check DB and Table space 7) Email work and document work 8) Testing (System and UAT) 9) Commercial and Test files creation 10) work on occurred error or issue