IT Service Management is, or ITSM, is a the framework of policies, processes, and procedures to effectively plan, design, deliver, operate, and control information technology services within an organization. Infinigen Technology Solutions offers ITSM consulting services to growing organizations in order to help mature their information technology departments utilizing tools and frameworks such as ITIL, size sigma, CoBit, CMMI, and other standards to help deliver IT services within the organization in a timely, efficient, and cost effective manner.