With more than 6 years of professional working experience in troubleshooting hardware, software and network issues, you can trust that I'd be of a great help to your team. Add that with my passion for technology, continuous desire to learn new things (since being in the IT field - we all know that it is an ever changing field), add to that a heap of skills and experiences I've gained by being part of different companies and Managed Service Providers and you've got your go to guy for your IT issues! Some of my experience includes but are not limited to the following: o Helping L1's and team mates with complex issues Further to the above, I am independent and reliable - I don't mind helping not just my clients but also my colleagues. I fully understand how trust is earned and you can expect me that I will gain your trust by the quality of my work and the results that I'd deliver. I'm also comfortable communicating and writing both casually and professionally in English.