1. CRM Database Management/Administration - Other ZOHO PRODUCTS: CRM + PROJECT + RECRUIT + VAULT + CAMPAIGNS + SALES IQ Set Up, Configure, Test Set up PoP3 / IMAP in the CRM Export, Import Records, Regularly CRM backups, Data migration CRM Set up for new users + training Security Management: Manage Users, Profiles, Roles, Rules CRM Customization: Manage Fields, Sections, Modules, Layouts, Views CRM Administration: Create, Set Up, Edit/Delete/Manage/Close/Update Leads, Clients, Companies, Organizations, Vendors, Deals, Opportunities, Potentials, Cases... CRM Activity Management: Create, Assign, Update, Close/Delete, Set Up, Plan Tasks, Events, Activities, Reminders CRM Reporting: Create various reports CRM Campaigns & Mails: Create, Manage, Schedule, Set Up, Track Mailing/Clients Lists, Collaborator/Vendor Lists Pipelines, Stages, Deals...