I have a Bachelor degree in Business Administration in Tourism management, with a specialization in market research. This I have put into practice when writing my Thesis for the Tourism Board in La Palma (Canary Islands), where i researched and analyzed the tourism experience of those tourists coming to the Island and the stakeholder network between the Tourism Board and all other businesses related to the tourism Industry of La Palma. I have done various projects in product development and market research during my years of study. One of these projects was an in-dept analysis in the tourism Industry of Bali and financial possibilities in order to develop and operate an new business. Furthermore, I have 9 years of experience in Hospitality and have been working as customer service agent and customer experience manager in various countries across the world. In my study and various jobs I developed my skills of being a team-player, a problem-solver, innovative, adaptable, flexible, and being independent.