• Twelve years of experience in Banking and NBFC sales domains • One year Professional certificate program in marketing and sales Management in IIM -K • Skilled in leading, mentoring & monitoring performance of team members to ensure efficiency in process; built competencies among team members and drove training & development plans. • Proficient with end-to-end Sales Operations/ Strategic Planning/ Training & Development with focus on accomplishing organizational goals & objectives • IN Private sector Bank, Kerela as STATE HEAD- Pesrsonal Loan ; managing the channel with a team of of 4 Sales Managers and 25 Executives. • Experience in exceeding targetedgoals, developing profitable & productive relationships &managing 53 branches • Achievinghigh customer satisfaction matrices by exceeding delivery & service quality norms, thereby improving customer contentment and consequently customer loyalty, repeat and referral business • Excellent analytical, problem-solving & organizational capabilities with proven track applying knowledge & modern skills in BankingIndustry