Experienced Professional in Technical Support, Sales, Customer Service, Excel, Data Analyst, and Revenue Cycle Management
A versatile and results-oriented professional with a proven record of providing top-notch technical support, driving sales, delivering exceptional customer service, and optimizing revenue cycle management processes. With a strong blend of technical expertise, sales acumen, and a customer-centric approach.
I am a dedicated and detail-oriented medical billing specialist with 6 years of experience in the healthcare industry. My passion lies in ensuring accurate and timely processing of medical claims, maximizing reimbursement for healthcare providers, and maintaining compliance with healthcare regulations. Skills and Expertise:
• Proficient in medical coding (ICD-10, CPT, HCPCS) and billing software systems such as Waystar, Collaborate MD, Advanced MD, Kareo, etc. • Extensive knowledge of insurance guidelines, including Medicare, Medicaid, and commercial insurance policies.
• Proven record of accomplishment in resolving billing issues and denials efficiently to optimize revenue cycle management for providers and insurance companies.
Around 3 years’ experience as an accomplished and dynamic healthcare revenue cycle professional with the ability to establish and maintain effective working relationships across cross-functional teams and diverse individuals at all levels and build strategic relationships with clients. Focus on successfully meeting critical challenges of timely, successful revenue reimbursements through highly effective processes and systems, excellent customer service, and continual attention to talent development.
Oversee and perform the billing process for all systems. • Responsible for staying current on healthcare laws and regulations. • Evaluate cast member performance with performance reviews. • Direct staff to ensure accurate claim submissions and timely collections as per Medicaid, Medicare, managed care, commercial insurance, and direct patient payments. • Prepare detailed reports on billing, accounts receivable activity, including metrics, unmanageable debt, and AR days outstanding.
Highly skilled Excel Expert with over 15 years of hands-on experience in advanced spreadsheet development, data analysis, and business automation. Proven ability to create dynamic dashboards, complex formulas, and time-saving macros that streamline workflow and improve decision-making. Adept in Excel VBA, Power Query, and data visualization techniques. Passionate about helping individuals and businesses transform raw data into actionable insights.