I specialize in crafting tailored CRM solutions that streamline business processes, enhance customer engagement, and deliver actionable insights. My experience includes:
Customizing Dynamics 365 (Sales, Customer Service, Field Service, and Marketing) to match exact business needs
Designing complex workflows, Power Automate flows, and business rules to automate operations
Developing custom plugins and JavaScript for enhanced system logic and UI interactivity
Integrating Dynamics with third-party systems (e.g., SharePoint, Outlook, payment gateways, and ERPs)