Proficient in supporting all Microsoft Operating System environment including; 95, NT, 98, 2K, XP, 7, 8.1, and 10. Experience supporting all version of Microsoft Office including;97, 2K, 2003, 2007, 2010, 2013, & 2016 and office 365. Server administration experience includes Active Director, Exchange, and Office 365. I enjoy working as an individual and also in collaborate environment with others to provide solutions to technological issues. I have acquired valuable experience in all facets of troubleshooting, installations, and proactive maintenance. I possess a unique talent for delivering highly complex technical information in terms and concepts that the end users can readily grasp. I am result driven, work well under pressure, and find solutions in a timely manner. I consistently achieve high-levels of customer satisfaction through the delivery of innovative, well planned solutions that meet corporate objectives.