The guru of Services Drafts alohasps Proficient in supporting all Microsoft Operating System environment Having industry experience in Hospitality, Education, Transportation, and most recently a MSP (Managed Service Provider) has given me a unique and diverse background and insight into supporting technology. Having started in the hospitality industry I learned the importance of great customer service and providing outstanding support.I enjoy working as an individual and also in collaborate environment with others to provide solutions to technological issues. I have acquired valuable experience in all facets of troubleshooting, installations, and proactive maintenance. I possess a unique talent for delivering highly complex technical information in terms and concepts that the end users can readily grasp.I am result driven, work well under pressure, and find solutions in a timely manner. I consistently achieve high-levels of customer satisfaction through the delivery of innovative, well planned solutions that meet corporate objectives.