This project is an automated WhatsApp chatbot built with n8n to handle customer conversations, collect user information, answer common questions, and route leads or support requests to the right workflow. The chatbot connects WhatsApp with external APIs, databases, CRM tools, and AI services to provide fast, reliable, and personalized responses.
It can support features such as automated replies, lead qualification, appointment booking, order/status updates, FAQ handling, human handoff, message logging, and AI-powered conversation flows. The workflow is designed to be scalable, easy to maintain, and customizable based on business needs.