I have worked extensively with academic and small-business clients, as well as individuals to provide all aspects of computer support. From personal computers to business desktops and servers, I've got over 10 years of work experience in all aspects of computer and network support. Customer service has always been my model for technology solutions and it has served me well. Meeting the needs of my customers within the limits of current resources and budgets is my forte. I can help you adapt your resources to create integrated solutions. I am fully accredited with the Illinois State Board of Education for English Language Arts in the 6-12 grades. I am also NCLB "highly qualified" for ELA, Writing, Reading, and Journalism. My MA in Teaching from the MAT@USC program from the Rossier School of Education at the University of Southern California has also given me many insights into e-learning and using online technologies for the learning environment.I am also prepared to utilize my