IMPORTANT PROJECTS:• Served as team lead in a company wide deployment of Cisco VPN software• Conducted system-wide remote software installs via Group Policy• Assumed role of project lead in adding all users to Active Directory domain and configuring back end server for its necessary role as the central server • Spearheaded the desktop portion of a 100-person group migration of users from Novell Netware to Windows Active Directory, acting in conjunction with the network and email support groups in converting workstations, testing applications, and hardware roll out• Took part in 2400 user upgrade from Windows 2000 Professional to Windows XP via Norton Ghost images• Played a crucial role in project to merge both the arvato and Random House IT departments acting as liaison between the 2 departments, as well as participating in the helpdesk cutover, the desktop tech merge and the migration of the remote access servers• Acted as project lea