I am passionate, reliable, and persevering individual who has over 4 years of experience giving professional, efficient and high quality service to companies. I have contributed to the translation of web pages as a contributor to several online volunteer projects, and I have also offered scientific translation courses for high school students. I am actually a bilingual customer support agent, experienced in information and communication technologies. I have worked for two of the biggest companies in the world, one is French, the other is German, in both companies I was led to communicate perfectly orally and in writing with French and English speaker clients, while respecting the best quality standards. I master Web marketing, Web programming and Web design, and Web security is my passion. I meet deadlines, and quality is my main concern, I look forward to working in new projects and providing excellent results.