Office Management

Supported Human Resource initiatives by participating in the interview process, conducting new employee orientations, accurately maintaining personnel files, and overseeing payroll and benefits administration. Trained, mentored, and coached team members, providing performance feedback to promote professional growth and development. Improved technology use by facilitating staff training on the database system, as well as, troubleshooting technology-related issues in collaboration with outside consultants. Seamlessly orchestrated a variety of events including intra-agency trainings and Province-wide conferences that were hosted by the agency. Processed and organized the flow of communication via phone, fax, email, and written correspondence, and provided general support to management and staff. Promoted open lines of communication across the organization and within the community by serving as the Editor-in-Chief for the agency newsletter and editing the agency’s website.