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Programming & Development

Open Source Service Desk Software

$25/hr Starting at $50

Free industry standard opensource service-desk/helpdesk software, well-tried in my own hands-on experience at high load (5000+ active users) and strict SLA (less than 1 hour fixed recovery time). Many additional ITIL features and integrations. Simple user interface, ready for immediate end user's work. HelpDesk, Incident Management, Problem Management, Change Management, IT Asset Management, Project Management (planning, Gantt charts), Disaster Recovery & Database Backup, AD Integration, Email & Monitoring Integration.

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$25/hr Ongoing

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Free industry standard opensource service-desk/helpdesk software, well-tried in my own hands-on experience at high load (5000+ active users) and strict SLA (less than 1 hour fixed recovery time). Many additional ITIL features and integrations. Simple user interface, ready for immediate end user's work. HelpDesk, Incident Management, Problem Management, Change Management, IT Asset Management, Project Management (planning, Gantt charts), Disaster Recovery & Database Backup, AD Integration, Email & Monitoring Integration.

Skills & Expertise

Active DirectoryAsset ManagementChange ManagementGraphsHelp DeskIncident ManagementInventory ManagementIssue Tracking SystemsITILItsmLinuxManagementOpen SourcePlanningProject ManagementSoftware Asset Management

6 Reviews