Overview:
I help boutique hotels, restaurants, and service-driven businesses streamline operations, reduce costs, and elevate guest experiences. With 8+ years of leadership in hospitality management and project execution, I deliver customized strategies that improve efficiency, empower staff, and boost revenue.
What I Offer:
Development and implementation of Standard Operating Procedures (SOPs)
KPI frameworks and performance tracking systems
Staff training and onboarding programs
Revenue management and cost-control strategies
Guest satisfaction and loyalty programs
Deliverables:
Customized SOP manuals
KPI dashboards
Training resources (manuals, slide decks, quick guides)
Process audits and actionable improvement reports
Pricing: