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Operations Management Specialist

I am passionate about helping businesses succeed. Through guidance, mentoring and support, my goal is to utilize my years of experience to help you create systems and processes that will allow both individuals and companies to first achieve their full potential, and then expand beyond those limits. I have worked in a variety of industries and have experience in the following business functions:

• Startup Operations Management
• Business Process Improvement
• Quality Assurance
• Customer Relationship Management (CRM)/Customer Service
• Business Development
• Contract Management
• Full Lifecycle Human Resources Management
• Marketing and Communications Management
• Crisis Management
• Organizational Development and Training
• Market Expansion
• Turnarounds
• Reorganizations

Skills & Expertise

Academic ConsultingAdult EducationBusiness DevelopmentBusiness Model DevelopmentBusiness ModelsBusiness Process ImprovementCommunications ManagementConsultantContract ManagementCrisis ManagementCustomer Relationship Management (crm)Customer ServiceManagementMarketingOperations ManagementOrganizational DevelopmentProcess ImprovementQuality Assurance (QA)Startup ConsultingStartup DevelopmentTraining

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