Are you finding it hard to keep up with daily order processing, inventory updates, and customer emails? Managing an eCommerce business can be challenging — from tracking shipments and coordinating suppliers to handling returns and responding to customers. That’s where I come in!
I will professionally manage your order processing, fulfillment operations, and customer email communication to ensure your store runs smoothly and efficiently. My service is designed to help businesses like yours reduce delays, improve order accuracy, and enhance customer satisfaction.
With over 10 years of experience in Supply Chain Management, Order Processing, and ERP-based Fulfillment Systems, I’ve successfully helped global clients streamline operations, optimize inventory, and maintain a seamless order-to-delivery cycle.
I will take care of everything from receiving and processing new orders to coordinating with logistics, updating shipment statuses, and replying to customer inquiries — all while maintaining a professional, timely, and customer-friendly tone.
🧭 My Expertise Includes:
✅ Order Management & Fulfillment — Processing orders, tracking shipments, managing returns, and ensuring on-time delivery.
✅ Customer Email & Chat Support — Responding to inquiries, updating customers, and resolving issues quickly and professionally.
✅ Inventory & Stock Control — Monitoring stock levels, preparing reports, and coordinating with suppliers to avoid stockouts.
✅ ERP & Software Proficiency — Skilled in NetSuite, Odoo, SAP, Zoho Inventory, and QuickBooks for smooth, data-driven order handling.
✅ eCommerce Platforms Expertise — Experienced with Shopify, WooCommerce, Amazon Seller Central, Walmart, and eBay.
✅ Performance Reports & Analytics — Creating daily or weekly dashboards for tracking fulfillment KPIs and customer satisfaction metrics.
💼 Why Choose Me?
10+ Years of Professional Supply Chain Experience
Hands-On Knowledge of ERP and Inventory Systems
Proven Track Record with Global eCommerce Clients
Excellent Communication and Customer Service Skills
100% Accuracy, Confidentiality, and On-Time Delivery
🌍 Tools & Platforms I Work With:
Shopify | Amazon FBA | WooCommerce | SAP | NetSuite | Odoo | Zoho | QuickBooks | Excel | Outlook