I have a wide range of both practical and interpersonal skills acquired by practicing in the fields of customer service, sales assistance, and administrative support. Customer service and support is one of my major strengths as I can be able to communicate effectively, listen to or hear the needs of the customers as well as offer effective resolutions in a professional and friendly way. I know how to establish a good customer experience and ensure good relationship to achieve trust and satisfaction.
Moreover, I have worked in the field of sales and product promotion, which has enabled me to be more eloquent in explaining product features, benefits, and help customers make informed buying decisions. I believe I will be able to interact with customers and address questions and sales goals maintaining a pro-customer attitude.
I am also well skilled in administration and technology especially in data input and recording. I am well skilled in the use of Microsoft Word, Excel and PowerPoint in the organization of data, report preparation and presentation design. I am very keen when dealing with information and this is because of my attention to detail. Moreover, I have mastered PDF manipulation and document formatting, which enables me to prepare organized and professional looking documents that will satisfy the required standards.
The other crucial ability I have gained is the online shopping support and sourcing products. This will involve searching the relevant products, price comparison, quality consideration and proper order details. I am not afraid to use the internet and conduct online transactions smoothly.
All in all, I am well organized, flexible and capable of multitasking. I am a self-motivated worker, and I can collaborate with others as a team member, and I never refuse to acquire new skills that can enhance my performance and be a productive member of any organization.