I am a trained Customer Service expert as Agent executive/Supervisor with 12 years experience with inbound and outbound calling. I have worked in 4 telecommunications call centers where I have learn that customer service is the ROOT in every company. I am highly determined, keen, polite individual with great communication skills, maintain focus by setting goals and reaching them. My motto (QUALITY work though great CUSTOMER SERVICE). I LOVE what I do. I am also experienced with collections and transferring customer to the various departments as well as being a Data Entry Specialist for 4 years. I am dedicated to giving my BEST at whatever project is handed to me. I love the fast paced environment where deadlines are a priority and handling multiple jobs simultaneously is a requirement. I enjoy a challenge. I can type at a good speed. I am an efficient team player as well who can be depended on to roll up her sleeves when the going gets rough. Please do not hesitate to contact me for opportunities and I assure you that I will give an excellent job performance.