List and update products on various Indian marketplaces such as Amazon, Flipkart, Snapdeal, Ebay, Shopclues, Limeroad, Paytm. Managing individual and bulk listings, cataloguing and inventory operations. Monitoring advertising, promotional and marketing activities at Marketplaces. Quality description, Content and bulk uploading. Customer Relationship Management - handling customer complaints & resolving customer queries, order status, returns, refunds etc. Coordinating with ecommerce portals for shipping, returns, refunds & replacements, stock updates, product recalls, payments, issues, etc. Creating & Processing Purchase Orders, coordinating with suppliers for in-time delivery, order tracking and stock updates. Coordinating with Logistics team for fulfillment of all order. Creating shipping labels and dispatch products to customers. Building and Maintaining MIS and Sales Reports to be submitted to the Management on a regular basis.