Hello, Freelance writer and customer service agent with a degree in English from Obafemi Awolowo University. I have 10+ years experience as a writer and virtual assistant. I am a grammar guru, passionate about linguistics and always happy to take up those additional tasks as your virtual assistant. I am proactive in resolving customers’ technical/support issues, via multiple channels, including but not limited to phone, Skype, emails, Zendesk, Desk, Intercom, social media, GoTo Meeting, Teamviewer and with remote support tools. I look forward to working with you and delivering your services effectively and efficiently. Shalom