My 3 experience in the writing and service industry has taught me on how to meet and exceed each customer's expectations with service that is outstanding. I have worked with all levels of management and I have gained several skills. I have exceptional interpersonal and organizational skills. Owing to the fact that this is an online work, I am reliable and resourceful and sensitive to my clients time. Additionally, I have excellent phone etiquette and netiquette, that are essential for a virtual assistant.