With a wide-ranging experience of 20years across Telecom & Banking sector, I strive for positive results through the application of my exposure in Service Operations, Customer Service Delivery, Project Management, Business Development, Customer Experience, Risk Management, Debt Management and Client Relationship Management. I am also adept at market forecasting, utilising in-depth knowledge of market conditions and latest market trends. I hold a Bachelors Degree in Commerce and Law. I am a PRINCE 2 certified Practitioner.