Certified Project Management Professional with 22+ years of overall IT experience; Experienced in defining, leading business vision & execution of major digital technology initiatives; ensuring Revenue, Profitability, customer satisfaction (CSAT) & employee satisfaction (ESAT)

❖ Global delivery exposure comprises of end-to-end stage-gate delivery model including pre-sales, requirements, design, development, testing, implementation, and support.

❖ Customer relationship and account management with international work exposures in Poland, Denmark, Switzerland, Malaysia, Kuwait, Malawi, Hong Kong & Finland

❖ Successfully building revenue generating portfolios both in S/W Products & S/W Services delivery models largely in Pharmaceutical, Banking, Automobile, Telecom & NBFCs business domains & managing P&L

❖ Strong Delivery Governance by setting up PMO; defining right strategy, identifying standards, applying governance to achieve optimal delivery.

❖ Harnessing Strong techno-commercial knowledge, negotiation skills & Vendor management skills to create global service delivery models, financial modelling (total outsourcing & co-sourcing), deal structuring & risk management.

❖ Process excellence in creating effective, efficient processes delivering consistent output with minimal variation & waste (lean management) by applying experience from CMM Level-5 and ISO:27001, ISO:9001 standards

❖ Spearheaded End-to-End Delivery cycle; encompassing business requirement study & problem identification; business process mapping with product; gap analysis, project Scope definition, planning, estimations, application development, testing, deployment, UAT & production support; including maintenance support & change management