Ralph

Warrington, Pennsylvania, United States

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Project Management

- Led turnaround process that turned money-losing medical practice acquisition into going concern with over $1M in profit within 12 months. - Intervened in troubled health center with union employees. Resulted in reduced lost time and high levels of teamwork, productivity and customer satisfaction. - Trained and deployed QI teams that achieved $714,233 in overall cost reductions within 18 months in manufacturing environment. - Orchestrated the turn around a customer service department that was losing $1.2M a year and 40% of representatives. - Built a corporate university to feed talent pool of world’s fast growing internet company. - Developed first courses for webcast to a major pharma’s non U.S. employees. - Reversed 94% attrition rate of new salespeople for the world’s largest copy machine maker; increased sales, and tripled revenues in less than 18 months. - Produced 70% increase in productivity, revenues and efficiencies by re-organizing the accounts receiv

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