Through accumulative knowledge of being a long term Customer Service Representative, I was able to hone my skills on how to take care of customers. I have five years of experience in providing outstanding and world class support. I understand the need of every business in terms of taking care of customers, Identifying their needs and be able to satisfy them whatever business they may have. I can't emphasize enough that the foundation of being a good business is to always to take care of our customers and everything will follow. I've worked as a Phone Support agent in big cable companies and also worked as a Chat Support in one of the Web-hosting in U.S I have a vast knowledge in terms of Technical Support and even Retention. Other Skills I have: *Administrative All of the experiences that I have had have made me a stronger focused person, and this will be a big asset to any company. I'm excited to meet new clients so I can share what I have and help them on what they need.