I am a graduate of Business Adminitration at Ateneo de Naga University. My work history has been in customer service for over ten years. This has been in a variety of industries including banking, hospitality, construction and telecommunication. I excelled in customer service and my experience has enhanced my skills and abilities to satisfy customer needs and expectations. I am knowledable in Microsoft Offices ( word, excel & PowerPoint). My typing skills are excellent. I am professional and, if needed, aggressive in my sales skills and debt collection techniques. I have experience in preparing business proposals and correspondence. I am skilled in listening to client needs and satisfying their expectations. I am a diligent and efficient worker. My clients are my number one priority and I strive to satisfy their needs. As a Relationship Manager, I had over 500 clients where they could call, sms or email me 24/7. I am usually able to respond within minutes to client concerns and issues regardless of time or day. I have always reached my sales targets and satisfied my clients. I have increased sales through client satisfaction and referrals from existing clients.