-Experienced in communicating with various online platforms ( Whatsapp, Gmail, etc )
-Comfortable in communicating with both English and Indonesian languages
-Proficient in handling system complaints and request tickets at the ISP level
-Enthusiastic about helping with customers' needs, such as troubleshooting internet issues or describing internet technical terms in an easy-to-understand way
-Handling and coordinating visit schedules for various kinds of technicians or teams