• certified salesforce administrator • Understand standard and custom objects along with establishing relationships between them • Implemented various organization security controls like organization wide defaults, roles, profiles, permission sets and sharing rules • Worked on setting up business processes, record types and page layouts assignments. • Worked on sales and marketing applications, service and support applications. • Worked on activity management such as managing tasks, events, cloud scheduler and chatter. • Implemented validation rules, data backup and used data management tools such as data loader, data import wizard. • Worked on generating reports & dashboards • Designed automated solutions using workflow processes and approval processes. • Understands the capabilities of salesforce1 • Extended state and country picklists feature to custom objects • Provided consultation for a nonprofit org to fix Salesforce integration issue with formassembly