Promotional Product Company based in San Mateo, California. -Ensures that product costs are maintained at a competitive level and sources for better alternatives that would give advantage to the products that the company offers. -Knowledgeable in Distributor Supplier relationship negotiating contracts and formulating policies with suppliers. -Coordinate with suppliers for stock, special pricing and delivery dates -Directs activities related to planning, dispatching, routing, and tracking of company’s in-house and third party transportation vehicles including freight status -Provides direct marketing and manage sales leads Research -Email Response Handling Maintains customer, prospects and updates databases -Generate new business through outbound calls and follow up on incoming sales leads Handle all sales inquiries (phone and email) and update clients with status of their orders (e.g. production, shipment, credit, etc.) -Collaborate ideas for customer’s choice of promotional products and provide updates on new line products and hot novelty items -Certified Order management specialist 2009 -Customer Service & Support, Order Processing Team Goals, Reports, Forecasts and updates