CRM Consultant with over 7 years'? experience in implementing and improving Salesforce CRM systems and marketing tools. He has worked across various industries ranging from retail to telecoms. Goolshun is a certified Salesforce CRM Administrator and Developer and a previous consultant at Accenture's Cloud First Practice. He is very passionate about digital marketing and when he is not involved in major projects, he is often helping London-based not for profit organisations to maximise the use of their CRM systems. Specialties: Advanced Salesforce.com CRM Administration,Global Sales Operations,Sales Operations Strategies, Usability, User Experience, Social Media Marketing,Salesforce.com Business Analyst, Project Management, Salesforce Deployment,Conversion Rate Optimization,Online Marketing, Business Analytics, Salesforce Marketing Cloud, Pardot, Sales Cloud, Service Cloud, Salesforce Integration, APEX